A gentle reminder for our guests to enjoy the peaceful and relaxing sanctuary of Sivara Spa, we respectfully request that all visitors refrain from loud conversation and keep noise at a modest level. Kindly turn off your cellular phone and other electronic devices, or set them to silent alerts. To maintain the peaceful environment, children under 16 years are not permitted in the Spa.
To ensure the best spa experience, receptionists will brief guests on all spa treatment services and make recommendation to the best suit your needs. Should you be staying in the hotel for few days, our Receptionists will be pleased to create a daily spa programme for you.
Reservations: In order to meet your preferred date and time of treatment, we highly recommend that you make your booking in advance. For non-hotel guests, a credit card number is required at the time of booking.
Spa treatments: Please check in at the spa reception at least 15 minutes before your scheduled appointment, so that you will have ample time to relax. Please note that for late arrival, the treatment may need to be shortened should there be another booking afterwards. Guests, who have high blood pressure, heart conditions, are pregnant, or have any other medical complications, are advised to consult their doctors, before signing up for any spa services.
Valuables: Please take time to secure your valuables and personal items. Resort Guests can leave these items in the safety box in their hotel rooms. We recommend that you do not wear jewellery at the Spa. The management accepts no responsibility for the loss of money or other valuable items of any kind, brought onto the spa premises.
Cancellation: A cancellation notice is required to help us reschedule your appointment, subject to availability. Any cancellation with less than 4 hours notice will incur a 50% cancellation fee. Full charges will be imposed for a "no-show".
